Privacy Policy

Effective Date: 01 – 10 – 2024

Welcome to Dream Gurukul! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website and services, you agree to the terms described below.

1. Information We Collect

a. Personal Information

We collect the following personal information when you interact with our site:

  • Name
  • Email Address
  • Phone Number
  • Address

This information is gathered through forms such as contact forms, course registration, and subscription sign-ups.

b. Financial Data

For processing payments, we may collect limited financial data (e.g., payment method details) through third-party services such as Razorpay. We do not store sensitive payment details on our servers.

c. Cookies and Usage Data

We use cookies and similar tracking technologies to monitor site activity and improve our services. This includes:

  • Analytics and Marketing Cookies for user behavior analysis and targeted advertising.
  • Third-Party Services like Google Analytics, Clarity, and Facebook Pixels to track and analyze visitor behavior.

2. Purpose of Data Collection

Your data is collected for the following primary purposes:

  • To register users for courses.
  • For communication regarding course updates, scheduling, and support.
  • To perform analytics for improving user experience.

We also use your data for secondary purposes, including targeted marketing and newsletter updates. You have the option to opt-out of such communications at any time.

3. Third-Party Sharing

We share user data only with trusted partners who help us provide our services. This includes:

  • Razorpay: For processing payments securely.

We ensure that these partners adhere to strict data protection standards, and only share information necessary for their services.

4. Cookies and Tracking Technologies

Our site uses cookies to:

  • Enhance user experience and remember preferences.
  • Analyze user behavior through tools like Google Analytics, Clarity, and Facebook Pixels.

Cookies used on our site include:

  • Essential Cookies: For core site functionality.
  • Analytics and Marketing Cookies: To monitor site performance and run targeted advertising.

You can manage cookie preferences through your browser settings.

5. User Rights

You have the right to:

  • Access the personal data we hold about you.
  • Update or correct your information.
  • Request deletion of your data.

To exercise these rights, please contact us at dreamgurukul17@gmail.com or call us at +91 9356892863.

6. Data Security

We prioritize the security of your personal information by implementing:

  • SSL Encryption: To secure data transmitted between your device and our servers.
  • Encrypted Databases: For storing personal data safely.

We are also compliant with GDPR regulations to ensure data protection standards are met.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from individuals under 13 years old. If we discover that we have inadvertently collected such data, we will delete it immediately.

8. Payment and Financial Data Handling

All payment transactions are processed securely through Razorpay. We do not store any sensitive payment information on our servers. Razorpay is a PCI-DSS-compliant service provider, ensuring the highest standards of security for your financial data.

9. Data Retention

We retain user data for a minimum period of 7 years as required for invoicing and record-keeping according to Indian IT Laws. If you have registered for a course or subscribed to our services, your account and related data will be retained unless a deletion request is made.

Inactive or expired accounts will be managed in accordance with applicable laws.

10. Communications and Marketing

By providing your email, you agree to receive marketing communications, such as newsletters and promotional updates. You can opt-out of these communications at any time by clicking the “Unsubscribe” link in the email or by contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated through a notification on the website and/or via email to all registered users. We recommend reviewing this policy periodically to stay informed.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the information below:

Thank you for trusting Dream Gurukul with your personal information.